Customer Care

Shipping Policy

This page explains how shipping is handled for Crestova orders after order and payment details are confirmed.

Order Confirmation First

Customized and personalized products may require order and detail confirmation before production begins. After you submit an order on the website, please contact Crestova by email or phone so we can confirm the details.

Shipping Options and Costs

Shipping options, applicable costs and estimated delivery information are provided or confirmed as part of the order process. Because projects vary by product type, quantity and personalization requirements, shipping details are reviewed with your specific order.

Production Considerations

Made-to-order and customized items may require additional time for artwork review and production after confirmation. Timing depends on the product and the confirmed project requirements.

Delivery Information

Please ensure the shipping details provided with your order are accurate. If your delivery information changes after submitting an order, contact Crestova as soon as possible so we can review whether an update is possible.

Questions

For shipping questions, email info@crestovallc.om or call (786) 644-1839.