Information We Collect
Depending on how you use the website, we may collect:
- Contact information such as name, email address and phone number
- Order and shipping details submitted during checkout
- Personalization details, custom text and project notes
- Artwork, logos, photos or design files you choose to upload
- Messages sent through contact or custom project forms
- Basic website usage information such as pages visited and device/browser details
How We Use Information
We use collected information to:
- Receive and review order requests
- Communicate about order confirmation, customization details and support
- Respond to enquiries and custom printing projects
- Improve website experience and product presentation
- Maintain website security and prevent abuse
Artwork and Design Uploads
Files and artwork you upload are used to understand and fulfill your personalization or custom printing request. Customers are responsible for ensuring they have the right to use any logos, images or text they submit.
Cookies and Analytics
The website may use cookies or similar technologies that help the site function and understand general traffic patterns. You can control cookies through your browser settings.
Sharing Information
We do not sell personal information. Information may be shared with trusted service providers only as needed to operate the website, communicate with customers or fulfill an order once details are confirmed. We do not list payment processors as active providers because online payments are not currently available.
Payment Status
Online Payments Coming Soon. For now, please contact Crestova to confirm your order and payment details. Contact details provided for order confirmation are used only to communicate about your request.
Data Security and Retention
We take reasonable steps to protect information submitted through the website. Information is retained only as long as needed to support orders, customer communication, legal obligations or legitimate business records.
Your Choices
You may contact Crestova to update contact details, ask questions about information associated with an order request, or request assistance related to communications you receive from us.
Contact
For privacy questions, email info@crestovallc.om or call (786) 644-1839.