Personalized and Custom Products
Items printed with custom artwork, text, photos or other personalization are generally produced specifically for your request. Return eligibility for these products is reviewed based on the product type and the reason for the request.
Damaged, Incorrect or Incomplete Orders
If an order arrives damaged, incorrect or materially different from the confirmed order details, please contact Crestova so the issue can be reviewed. Include your order number and a clear description of the problem when possible.
How to Request a Review
To discuss a return or refund request:
- Email info@crestovallc.om
- Call (786) 644-1839
- Or visit our Order Support page
Review Process
Crestova will review return and refund requests based on the product, customization details and the information provided. Outcomes depend on the specific circumstances of the order.